{"status":1,"message":null,"data":{"name":"100% Satisfaction Guarantee","description":"<p style=\"line-height: 1.6;\"><span style=\"font-size: 15px;\">At Darphe, we want you to be 100% satisfied with your product. if you're not completely satisfied with the quality of your product, we're here to make it right. Simply reach out to us within 30 calendar days of receiving your window covering, and we'll guide you through the return process. We'll provide a replacement of equal value at no extra cost. If a replacement doesn't resolve the issue, we'll gladly issue a refund. If there is any quality or shipping problem caused by our darphe shop, we will replace it for you free of charge and ship the new product for free.<\/span><\/p><p style=\"line-height: 1.6;\"><br><\/p><p style=\"line-height: 1.6;\"><b style=\"color: rgb(255, 255, 255); font-size: 16px; background-color: rgb(255, 0, 0);\">Check the products when receiving logistics, no quality problems and then install, if you find problems in time to contact us, remember not to install<\/b><br><\/p><p style=\"line-height: 1.6;\"><br><\/p><p style=\"line-height: 1.6;\"><span style=\"font-size: 15px;\">To qualify for this guarantee, please ensure that you have received your product and return the unwanted products before we issue a replacement or refund. Before returning your window covering, please contact us for instructions. We may request photos of the product that doesn't meet your needs to better assist you in the reorder process.<\/span><\/p><p style=\"line-height: 1.6;\"><br><\/p><p style=\"line-height: 1.6;\"><span style=\"font-size: 15px;\">Please note that this satisfaction guarantee does not apply to commercial orders* (orders containing 25 or more of the same product).<\/span><\/p><p style=\"line-height: 1.6;\"><br><\/p><p style=\"line-height: 1.6;\"><span style=\"font-size: 15px;\">Additionally, please be aware that changes in measurements are not covered under this guarantee. However, you can rely on our FitGuard\u2122 Guarantee to assist you if you've made a measuring mistake.<\/span><\/p><p style=\"line-height: 1.6;\"><br><\/p><p style=\"line-height: 1.6;\"><span style=\"font-size: 15px;\">Have an issue? Let's solve it!<\/span><\/p><p style=\"line-height: 1.6;\"><br><\/p><p style=\"line-height: 1.6;\"><span style=\"font-size: 15px;\">Contact us at support@darphe.com<\/span><\/p><p style=\"line-height: 1.6;\"><br><\/p><p style=\"line-height: 1.6;\"><span style=\"font-size: 15px;\">Feel free to make any necessary modifications to meet your specific requirements.<\/span><\/p>"}}